Customer Success Story
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How Accelirate Leveraged Klarity Architect to Cut Documentation Time by 67% and Scale Operations

How Accelirate Leveraged Klarity Architect to Cut Documentation Time by 67% and Scale Operations
50%
Faster project timelines during a recent discovery
67%
Reduction in PDD creation time for simple processes
45%
Reduction in time for complex workflows

Greater scalability, enabling the team to take on more clients and larger projects without adding resources

Customer

Accelirate is a leading Automation and AI services provider specializing in identifying inefficiencies and implementing innovative solutions using advanced technologies like Gen AI, Data Analytics and RPA to streamline operations and drive efficiency across industries.

Challenge

Process Definition Documents (PDDs) are foundational to automation projects at service integrators like Accelirate. Simple implementations require clear workflows, while complex ones demand detailed, cross-team and system documentation. Creating PDDs manually was time-consuming, taking days or even weeks, delaying timelines, overburdening resources, and limiting scalability.

Solution

Accelirate adopted Klarity Architect to expedite process discovery and documentation of the process. By leveraging Generative AI in process discovery, Accelirate was able to automate the creation of PDDs and process maps from video walkthroughs, reducing the manual effort required while maintaining professional-grade quality in customized templates.

Benefit

With Klarity Architect, Accelirate cut PDD creation time by 65% for simple workflows and 45% for complex ones, achieving 50% faster project timelines. These efficiency gains increased their capacity to take on more projects, improved delivery margins, and allowed the team to focus on strategic tasks, delivering actionable insights to clients faster.

For Accelirate, process documentation is foundational to their delivery model and its success. Every client engagement begins with understanding workflows and capturing the details that fuel their recommendations for automation. But as demand grew, the manual process of creating Process Definition Documents (PDDs) became a significant obstacle.

Creating Process Definition Documents (PDDs) is a time-consuming task, taking days even for simple workflows and week(s) for complex ones. These inefficiencies were delaying project timelines and limiting our ability to scale. We needed a solution to streamline and “accelirate” the documentation process.”

Author photo

Ashish Jhade

Sr. Automation Architect, Accelirate

Mapping workflows and recording each detail required painstaking effort. Even simple processes could take days, while complex implementations were stretched into weeks, draining time and resources.  These delays not only slowed project timelines but also made it harder to scale operations and meet growing client expectations.

Recognizing the need for change, Accelirate partnered with Klarity Architect.

By automating documentation, Klarity Architect transformed video walkthroughs into polished, expert-grade PDDs in minutes. The platform highlighted inefficiencies and opportunities faster, freeing the team to focus on delivering strategic insights.

Screenshot of Klarity Architect's AI process documentation tool
Klarity Architect Platform -- Learn more about Klarity Architect

We are extremely excited to implement this Generative AI Technology for our customers. Klarity Architect demonstrates the superior analysis capabilities of AI using Multi Modal analysis and LLMs in real life scenarios. We believe in the impactful transformative value of AI and look forward to delivering tangible results to our customers by utilizing Klarity Architect.”

Author photo

Ahmed Zaidi

CEO, Accelirate

The impact was immediate.

  • 50% faster project timelines during a recent discovery project
  • 67% reduction in PDD creation time for simple processes
  • 45% reduction in time for complex workflows
  • Greater scalability, enabling the team to take on more clients and larger projects without adding resources


Today, Accelirate delivers process documentation with more actionable insights, impressing clients with the speed and precision of their process documentation. By utilizing Generative AI in process discovery to improve automation documentation, they’ve effectively managed to streamline automation workflows. As an early stage design partner to Klarity, Accelirate has shown inclination to use Architect for accelerating delivery as well.

Curious how Klarity Architect can transform your documentation process?

Meet with a Klarity expert to discover how Architect delivers expert-grade documentation, faster timelines, and real results.

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